Service Center

Last updated: June 3, 2026

The Prio Glasses Service Center is here to help before and after you place an order.

Order Support

For order questions, include your order number and the email used at checkout. We can help with order confirmation, tracking, delivery questions, and return next steps.

Product And Fit Support

If you are comparing shapes, send us the model you are considering. We can help compare frame style, lens width, bridge width, and general fit information based on the details available in the listing.

Shipping And Returns

Shipping details are available on the Shipping policy page. Return eligibility, timelines, and product condition requirements are available on the Return policy page.

Pre-Owned Condition

Pre-owned eyewear may show signs of prior handling. Product photos and listing details are the main reference for condition. If you need a closer check before purchase, contact us before ordering.

Prio Glasses is an independent reseller. Brand names are used only to identify authentic pre-owned products and do not imply affiliation with the brand owner.